Your information stays yours — collected only to plan a better journey for you.
📋 Information We Collect
To plan and confirm your tour, we may collect:
- Your name, email address, phone number, and WhatsApp contact
- Passport or NID details, only when required for permits or accommodation
- Payment information, processed securely through our payment partners
- Basic technical data such as browser type and pages visited, to improve our website
🎯 How We Use Your Information
- To confirm bookings and send itinerary or payment updates
- To arrange guides, transport, and accommodation on your behalf
- To respond to your enquiries and provide customer support
- To occasionally share offers or travel tips, only if you've opted in
🤝 Sharing Your Information
We never sell your personal information. We only share what's necessary with trusted local partners — such as guides, hotels, or transport providers — so they can deliver the tour you booked. We may also disclose information if required by law.
🍪 Cookies & Website Data
Our website uses cookies to remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings at any time, though some features may not work as smoothly.
🔐 How We Protect Your Data
Your data is stored securely, and payment details are handled through encrypted, PCI-DSS compliant gateways. We do not store your full card number or bKash PIN on our systems.
👤 Your Rights
- You can ask us what personal data we hold about you, at any time.
- You can request corrections to inaccurate information.
- You can ask us to delete your data, unless we're required to keep it for legal or accounting reasons.
- You can unsubscribe from marketing messages using the link in any email, or simply by telling us.
🌍 Third-Party Links
Our website may link to external sites (such as Google Maps or social media). We aren't responsible for the privacy practices of those third-party sites, so we encourage you to review their policies separately.
🔄 Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page.
❓ Questions About Your Privacy?
If you have any questions about how we collect or use your information, please get in touch with us.
