Privacy Policy

🔒 Your Privacy Matters To Us

At Roam Bengal, your privacy is our promise. We are dedicated to safeguarding your personal information every step of the way.

As you embark on your journey with us, we gather a few essential details to ensure seamless service, smooth bookings, and open communication for a memorable travel experience.

This policy guides you through what we collect, how we use your information, and the steps we take to keep it safe.

🤝 What Information We Collect

When you contact us, request a tour, or make a booking, we may collect information such as:

• Your name and contact details

• Email address and phone number

• Travel preferences and requirements

• Passport or identification details when required for travel arrangements

• Payment-related information provided during booking

We collect only what is needed to make your experience better and our services more tailored to you.

 ✈️ How We Use Your Information

Your information helps us to:

• Process and manage your bookings

• Communicate travel updates and important information.

• Customise your travel experience.

• Arrange accommodations, transportation, guides, and activities.

• Improve our services and customer experience.

We use your personal information solely to enhance your travel plans, never for unrelated purposes.

 🔐 Keeping Your Information Secure

We work diligently to shield your personal information from unauthorised access, misuse, or disclosure.

Your personal details are handled with care and shared only when essential to deliver the experiences you have requested.

🤝 Sharing Information With Trusted Partners

To organise your journey, we may need to share relevant information with trusted service providers, including:

• Hotels and accommodations

• Transportation providers

• Local guides

• Activity partners

We share just the details required to bring your travel plans to life.

 🍪 Cookies & Website Information

We may use cookies and similar technologies to:

• Improve website performance

• Understand visitor preferences

• Offer you a smoother, more enjoyable browsing experience.

You are in control of your cookie settings and can adjust them anytime through your browser preferences.

 📩 Communication Preferences

We may contact you regarding:

• Booking confirmations

• Travel updates

• Important service information

• Responses to your inquiries

Reach out to us anytime to update how you hear from us.

 🌍 Your Privacy Rights

You have the right to:

• Request access to your personal information

• Ask for corrections to inaccurate details.

• Request deletion of information where applicable

If you wish to make a privacy request, our team is here to help.

 🔄 When Our Privacy Policy Changes

As we grow and enhance our services, we may refresh this Privacy Policy to reflect our latest practices and keep you informed.

We will keep this page updated so you always have the latest information on how we care for your personal details.