The questions we get asked most, answered plainly.
Are your tours private?
Yes — every tour is fully private and customisable by default. We never combine your group with strangers and there are no fixed departures to work around.
Which payment methods do you accept?
bKash, Nagad, and Rocket mobile wallets, debit and credit cards via our payment gateway, bank transfer, and cash. Refunds are always returned to the original payment method.
Do you help with visas?
Yes. We guide you through Bangladesh entry requirements as part of planning your trip.
When is the best time to visit the Sundarbans?
November to February offers the calmest water and clearest skies for wildlife spotting, which is when we run most departures.
Can you guarantee I will see a tiger?
No tour can guarantee that — Bengal tigers are elusive and the Sundarbans is vast. What is consistent is the wildlife around them: deer, crocodiles, and exceptional birdlife on nearly every trip.
Is airport pickup included?
We offer meet-and-greet pickup from Dhaka or Cox's Bazar airport, and airport transfer is free on multi-day bookings.
❓ Still have a question?
Ask us anything — we would rather answer it before you book than after.
